Cookie Policy

Introduction and General Terms

Synertec is committed to protecting your personal information when you are using our services. This Cookie Policy relates to our use of any personal information we collect from you via our website.

What is a Cookie?

A cookie is a small amount of data, which often includes a unique identifier that is sent to the web browser on your computer, tablet or mobile phone (all referred to here as a "device") from a website's computer and is stored on your device's hard drive. Each website can send its own cookie to your web browser if your browser's preferences allow it. Many websites do this whenever a user visits their website to track online traffic flows. Similar technologies are also often used within emails to understand whether the email has been read or if any links have been clicked. If you continue without changing your settings, we’ll assume that you are happy to receive all cookies on the Synertec website. However, you can change your cookie settings at any time; refer to the Controlling your cookies section below.

During any visit to our Synertec website, the pages you see, along with a cookie, are downloaded to your device. Many websites do this, because cookies enable website publishers to do useful things like find out whether the device (and probably its user) has visited the website before. This is done on a repeat visit by checking, finding and using the cookie left there on the last visit.

How does Synertec use cookies?

Information supplied by cookies can help us to understand the profile of our visitors and help us to provide you with a better user experience. Synertec uses this type of information to help improve the services it provides to its users.

Third party cookies in embedded content on Synertec pages

Please note that during your visits to our website you may notice some cookies that are not related to Synertec or Synertec’s contractors.

We use Vimeo to host our video content and as a result, when you visit a page containing this content you may be presented with cookies from this third party website and these third party cookies may track your use of the Synertec website. Synertec does not control the dissemination of these cookies and you should check Vimeo's website for more information. If you continue without changing your settings, we'll assume that you are happy to receive all cookies on the Synertec website. However, you can find out about changing your cookie settings in the Controlling your cookies section below.

Vimeo may use Google Analytics to collect data about user behaviour for their own purposes. Synertec does not control this. For more information, see the Google webpage How Google uses data when you use our partners’ sites or apps.

Cookies witnessed on

Below are details of cookies set by services we use to better understand the use of our website. We use this data to continuously improve the service we offer.

Name of cookie Cookie Variant Expiry Description
_ga Persistent cookie, Third party cookie 2 years Used to distinguish unique users by assigning a randomly generated number as an identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. This cookie is part of Google Analytics.
_gat Persistent cookie, Third party cookie 10 minutes Used to make sure our analytics system doesn’t use unnecessary resource or report duplicate data.
_gid Persistent cookie, Third party cookie 24 hours Used to distinguish unique users by storing and updating a unique value for each page visited.
Vuid and player Persistent cookie, Third party cookie 2 years

Used to track information about how the Vimeo Service is being used so that they can make improvements and report performance
cookieNotification Persistent cookie, Third party cookie 2 years

This cookie is used to remember a user’s acceptance about cookies on

Controlling your cookies

You can use your web browser to:

  • delete all cookies;
  • block all cookies;
  • allow all cookies;
  • block third party cookies;
  • clear all cookies when you close the browser;
  • open a 'private browsing' / 'incognito' session, which allows you to browse the internet without storing local data; and
  • install add-ons and plug-ins to extend browser functionality.

Where to find information about controlling cookies

Other information collected from web browsers

Your web browser may also provide Synertec with information about your device such as an IP address and details about the browser that you are using. Where requesting specific service it may be possible for you to choose to provide Synertec with access to your device’s location through the web browser. We use information provided by your browser or by the link that you have clicked to understand the webpage that directed you to Synertec and this may be captured by performance cookies.

If you have any concerns about the way that we use cookies or respect your settings, then please contact us at

Changes to Synertec’s Cookie Policy

This Cookie Policy may be updated from time to time, so you may wish to check it each time you submit personal information to Synertec. The date of the most recent revisions will appear on this page. If you do not agree to these changes, please do not continue to use the Synertec website to submit personal information to Synertec. If material changes are made to the Cookie Policy, for instance affecting how we would like to use your personal information, we will provide a more prominent notice (including, for certain services, email notification of Privacy Policy changes).

Contacting Synertec about this Cookie Policy

If you have any questions or comments about this Cookie Policy, please email:

Notification of changes

This Cookie Policy was last updated on 03 July 2018. We reserve the right to amend or vary this policy at any time and the revised policy will apply from the date posted on the site. You accept that by doing this, we have provided you with sufficient notice of the amendment or variation.