Our solutions help Local Authorities meet the many and diverse requirements of every department’s direct customer communication. We drive efficiencies, cost reductions and quality improvements whilst meeting the individual needs and preferences of millions of customers. And we do this within existing resource and budget constraints.
Government communications have a broad and varied audience. The challenge presented by this diversity is complicated further by the need to meet the fast evolving demands for specific information and documentation formats.
Irrespective of the systems you operate, our expertise will deliver and manage an integrated outgoing postal communication service alongside a bespoke electronic delivery solution. Automated customisation applied at ‘recipient’ level, ensures consistency for your customers - and a truly future proof solution for your organisation.
Mandated by NHS England, The Equality Act, The Care Act and The Health and Social Care Act, the Accessible Information Standard must be met by all Health and Social Care providers.
This is a major challenge for Social Care departments, particularly when budget constrained. How can you stop an individual letter amongst thousands leaving in a format inappropriate to the customer? How can consistency be maintained across all software systems? How can customer needs be shared between software systems, providing visibility to everyone? And how can any of this be achieved within existing budgets?
These are the challenges we are already solving today for organisations around the UK.
Government is committed to redesigning its digital services to encourage an increasing use. But migration is challenging and without a cohesive plan, poorly aligned projects can lead to greater complexity, increased cost and compromised effectiveness.
At Synertec we are experts, with proven solutions that navigate the diverse communication requirements and software systems in use. We help you maximise the cost and efficiency benefits of the move to digital communications.
“A friendly, convenient and reliable solution to our daily, weekly and monthly bulk printing needs. Our annual billing run of over 60,000 is now quick and easy thanks to Synertec.”
“By using Synertec, staff and post savings were achieved immediately...Over the time we have worked with Synertec they have been extremely supportive on a day to day basis and this has given our Council the confidence to arrange for even more different types of documentation to be printed and issued by them.”
“A supportive, reactive and good working relationship has been built up between the Council and Synertec since our implementation in 2015….Users feel supported to use the technology from the outset and feel that they can rely on Synertec to handle their mail needs efficiently.”